How to Get Help
READ THIS FIRST! -- Quick Solutions to Common Problems
Problem: You signed up and have not yet received an email with your activation code.
Solution: Click here to have it resent to you. NOTE: If you or your ISP have spam filters installed, you might never receive the activation email! See the FAQ for a detailed solution.
Problem: You are having trouble signing up or logging in.
Solution: Be sure cookies are enabled in your browser. Click here to check if cookies are enabled.
Problem: You no longer have your log in information (your computer crashed, you lost it, you can't remember, etc.).
Solution: Click here to have your welcome message resent to you. If you can't remember which email address you used to sign up, try entering all of your addresses one at a time.
If you have a problem using this website and need help, follow these steps:
- Read the entire website, starting with the main page.
- Read the FAQ pages thoroughly. Answers to most questions can be found in the FAQ pages.
- Subscribe to the BigboosterGroup list and post your questions to the list. To subscribe, send a blank email to: <bigboostergroup-subscribe@yahoogroups.com>. Or, you can subscribe here. You can also look through the list archives, which you can access after you subscribe.
- If after doing all of the above you still cannot resolve your problem/issue, you can fill out our Help Request Form. (Please note that if you submit a request for help regarding a problem that can be resolved using the above information, your help request will be ignored. This is necessary due to the volume of email we receive.)